What is your return policy?

Returns and exchanges are handled on a case-by-case basis, especially for custom or altered items. Please contact us directly to discuss your specific situation.

Do I need an appointment for repairs or consultations?

Appointments are recommended for custom work and detailed consultations, but walk-ins are welcome for most services like ring sizing and battery replacements.

How do I care for my jewelry at home?

Regular cleaning with a soft cloth and mild soap can help maintain your jewelry’s shine. Avoid harsh chemicals, and store pieces separately to prevent scratching.

How often should I have my jewelry inspected?

We recommend having your jewelry professionally inspected every 6–12 months to check for loose stones, worn prongs, or other potential issues.

Do you offer engraving services?

Yes, we offer custom engraving for rings, watches, and other jewelry. It’s a great way to personalize gifts or commemorate special occasions.

Malcuit Jewelers - Wooster, OH

Malcuit Jewelers

Timeless Treasures, Crafted for You

(330) 264-4367

Located in Wooster, OH

- Christel McGee 1/10/2026

"I had an excellent experience with Steve. He took time to listen to what I wanted and shared a few options. My ring was ready early and I love it! His attention to detail was top notch. Thank you Steve for reinventing my diamonds from 1989!"

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